"@type": "BreadcrumbList", Tap the temperature … This means instead of following your set schedule, your thermostat will follow the hold action until the hold is manually cancelled, or until your preferred hold action setting kicks in. In these cases, the thermostat will often reboot on a call for heating or cooling. After rebooting, if the sensor is still sending an inaccurate temperature readout, you can go to the thermostat and change the temperature calibration on the Ecobee. "@type": "ListItem", If the problems persist you can contact support or consult your user manual. Using a smart thermostat will definitely save you money on your monthly bills, but if you want a “before and after” picture of how much you’re saving, you’ll need to know how much you’re paying for heating and cooling costs now. If you have a heat pump system, it's possible that your O/B reversing valve may be energized on the wrong setting. "@id": "https://support.ecobee.com/hc/en-us/sections/360001678732", Verify the correct wiring at your furnace/air handler control board and ensure that the wiring matches at the ecobee. Im reading about the temp sensors and they sound cool. Why does my Ecobee thermostat keep saying “Let me stretch my wings”? Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. If you read just about any smart thermostat review, you’ll see these two almost always come out on top. Ecobee's other smart feature is called Follow Me, which takes advantage of the device's remote sensors to detect which rooms people are in and then adjust heating and cooling accordingly. } Then rushed home and got ready for work. { It ultimately depends on your individual needs and requirements that determine which brand you might favor. Both Nest and ecobee are excellent choices when it comes to improving your home’s heating and cooling infrastructure. "@id": "https://support.ecobee.com/hc/en-us/categories/360000707071-thermostats", Please contact the product manufacturer for … }, You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. My ecobee thermostat won't turn on. ), please check the following: Remove the ecobee from the wall and examine the wiring once again. You can adjust the O/B reversing valve by going into MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > HEAT PUMP > O/B REVERSING VALVE and switching from your current setting to the opposite. Get in touch with our support team. Notice that one side is for conventional systems and one is for heat pumps. } If the issue persists, please reach out to our Support team for further assistance. // . My wife got up and took our daughter to school. ), please check the following: 1) Verify the wiring. } If you're not sure whether or not you have a heat pump, here are a few things to consider: Below is an example of what your wiring may look like on your old thermostat. { These terminals engage your auxiliary heat--you will have aux heat if you have a heat pump. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. @ecobee @ActuallyErik Hmm, that doesn't look right. Always happy to help! How can I troubleshoot? Ecobee Thermostat Problems Began. "position": 2, Post navigation. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to … Since over half of home energy use is for heating and air conditioning, † better heating and cooling management is a great way to lower your impact. If you are cooling, the AC will need to work overtime to get your warm living room down to your set point. If it still isn’t working, you can get further technical support by calling the Ecobee support hotline at 1-877-932-6233. My furnace won’t turn on! Go to System. "item": Press Menu on the main screen. The brand offers some of the most consistent performance out there which means that they are one of the preferred companies for developers and homeowners looking to upgrade their heating and cooling systems. eco+ makes temperature adjustments when community electrical demand peaks, which lessens the overall strain on the power grid and increases your consumption of cleaner energy. 2) For heat pumps, verify the O/B reversing valve is energized on the correct setting. Help! Help! "@context": "http://schema.org", The reversing valve wire is typically orange, Do you have any wires in your W2/AUX or E terminals? The rest of the house will get cooled to a temperature lower than your set point and the ecobee won’t care because the only sensors it will be using will be the living room sensors. RELATED: How to Install and Set Up the Ecobee Smart Thermostat You can receive similar notifications from the Nest , but it can’t do it natively, so you have to get some help from IFTTT and create a couple of recipes to get it going. While it isn't 100% accurate, if you have a white wire going into a W2/AUX/E terminal, and an orange wire going into a W or O/B, it's a good indicator that you have a heat pump system. { Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST, Do you have an orange wire in W or O/B? { "name": "Home" Need more help? My ecobee is making a "clicking" noise and will not turn on! "position": 1, For the past 4 hours the thermostat has been calling for cool, but the room temperature ure has increased by 3.2F. "@type": "ListItem", Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. Ecobee And/or Furnace are not powered The Ecobee receives power from the furnace, so if it’s not powered, then your furnace is not powered. Find your last few heating and cooling bills before you buy an ecobee thermostat, so you can see how much you save after you install it. How can I troubleshoot? } Over the last couple of weeks I noticed that three of them are having an issue with temperature. Help your community. "name": "Thermostat Troubleshooting" After these checks, if your ecobee thermostat is still turning off or rebooting, it indicates a deeper problem with the wiring, heating, or HVAC system. The ecobee and Nest are widely considered the best two smart thermostats available. The amount of time after a call for heating or cooling that the fan will continue to run is set to Auto by default. We have one zone for our heating/cooling on our ground floor and upstairs. We have been living with the ecobee thermostats for a couple of years and don’t regret having made the switch from Nest. Ecobee sends regular updates to its devices automatically. If the valve is energized on the wrong setting, you'll receive heat when calling for air conditioning and you'll receive air conditioning when calling for heat. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. The easiest way to diagnose if this is the issue is by also testing your heat--is the air warm or cool? My furnace won’t turn on! I have 6 ecobee thermostats and 14 remote sensors. Get in touch with our support team. Need more help? How can I troubleshoot? If you own the Ecobee3 Lite and plan to upgrade to a newer one, purchasing the Ecobee4 would be an excellent decision since it has a lot more features and capabilities. * Save energy and reduce heating and cooling costs * Control from anywhere using your iOS or Android device * Works with ecobee Room Sensors™ (sold separately) **In the box** * ecobee3 Lite Thermostat * ecobee3 Lite backplate * Installation guide * Wire labels * Drywall plugs * Screws * … On many other thermostats, the O wire is typically connected to a terminal marked W on one side and O or O/B on the other side; the W is for use with a conventional system (furnace) while O/B is for use with a heat pump. Our basement has a separate mini split. In the Ecobee thermostat settings, you can control how the fan works in heat mode, cool mode, and even without heating or cooling. Whatever the reason, the room sensors used by Ecobee will solve the problem. Remove the ecobee from the wall and examine the wiring once again. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. Ecobee’s newest connected thermostat, the SmartThermostat, looks and performs very similarly to the Ecobee4. Installation [CDATA[ These remote sensors also detect motion, enabling Ecobee’s extremely useful “Home and Away” and “Follow Me” features. Ecobee thermostats need 24VAC constant power supply from the … To run the fan outside of the heating and cooling cycles, you can increase the Fan Minimum On Time setting. Ecobee is a smart thermostat. I’m getting heat when calling for air conditioning. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST. Set the HVAC to Auto. My air conditioning won’t turn on! For the main zone we have one ecobee 3 lite thermostat. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. … read more Here’s how to receive instant alerts from your Ecobee thermostat whenever there’s a possible problem with your heating and cooling. Wi-Fi: FAQ, Setup Guide, and Troubleshooting. Here are the most common reasons why Ecobee is failing to heat your house. If you wired up your ecobee system as a conventional system when you actually have a heat pump system, you will just want to make the necessary wiring changes and reconfigure the equipment. If wires are not automatically detected during the guided setup, how can I configure the wires manually? ecobee vs Nest: Don’t Overlook These 8 Crucial Differences. How can I troubleshoot? Community Lower your carbon footprint.

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