He and his wife live in San Francisco. Our reviews have pictures of the projects, and they have prices, unlike a directory. Here is where we face the tension of saying, “How do you systematize this category?” What we ultimately index on is what the consumer knows and is able and willing to provide upfront. TheBridge Leaders Directory is an excellent resource of leaders, speakers, connections in technology, innovation, policy and politics. At the core of it, it’s investing heavily from a trust and safety standpoint to ensure that all actors on the platform are upstanding and meet our guarantees, then getting enough community data so that we can make the best matches possible and be very transparent. We are confident that we know who this pro is, we’ve ascertained their identity, and we’ve checked that identity in enough ways to be confident that they are an upstanding human being. 03:07 Tue, Dec 8 2020 11:27 AM EST Read Full Summary “Larry and Sean bring a deep understanding of marketplace businesses and proven track record scaling companies to create value,” said Marco Zappacosta, Co … Give us a little bit more detail on what Thumbtack is doing. View the profiles of professionals named "Marco Zappacosta" on LinkedIn. Zappacosta: When is the last time you hired a water repairman or someone to build you a new fence? Tingnan ang profile ni Michelle Laxamana sa LinkedIn, ang pinakamalaking komunidad ng propesyunal sa buong mundo. Marco has many family members and associates who include Marco Zappacosta, Enrica Dettorre, Pierluigi Zappacosta, Francesco Zappacosta and Maria Zappacosta. Thumbtack connects millions of people with local professionals for their projects. Since then, his company has changed how consumers connect to local professionals, with millions of projects completed across the United States since the company started in 2008. Tell us a little bit more about that. See the full leadership team at Craft. Thumbtack helps busy homeowners, busy professionals, and busy parents find and hire the local pros they need to get things done. Often, you’re hiring these folks and you’ve never hired anybody in that category. Thumbtack's Co-Founder, CEO is Marco Zappacosta. Marco tiene 2 empleos en su perfil. We’ve had some impressive speakers on the Traction Conf stage in the past 5 years, ranging from Founders & CXOs, Growth Experts and Top Tier VCs. The augmented city: A conversation with John Hanke of Niantic, creator of Pokémon GO . We are building a very unique and very rich review data set, which is critical to giving customers the confidence to hire. Thumbtack is an online marketplace that connects millions of people with local professionals for their projects. Zappacosta: It’s very hard because the world is fragmented, and sometimes there are incompatible preferences. By Marco Zappacosta. This is no different than e-commerce or buying a plane ticket. One disadvantage of the gig economy for customers is its fragmentation, making it difficult for consumers and service providers to find suitable matches with each other. Now we need to understand who these pros or contractors are, what they can provide, and what they want. [VIDEO] Culture fit is a luxury, says Thumbtack's Marco Zappacosta, Now +150 Employees and $1.25B Valuation. Maybe sometimes! Visualizza il profilo di Simone Zappacosta su LinkedIn, la più grande comunità professionale al mondo. Guarda il profilo completo su LinkedIn e scopri i collegamenti di Emiliano e le offerte di lavoro presso aziende simili. Another place where this is intentioned is how you assess a customer’s preference around the amount that they’re willing to spend. You could imagine, if you’re a moving company, you have a limit to the number of miles that you’re willing to move a customer or the size of the job. (Read about Marco Zappacosta talking about his top two tips for hiring a great leadership team.) Visualizza il profilo di Emiliano Zappacosta su LinkedIn, la più grande comunità professionale al mondo. Unintentionally? ET. Nicolaj Siggelkow: I just briefly described Thumbtack as a matchmaking service for service providers and their customers. You’re able to bring the two sides together well. Deliberately? Zappacosta : They know the number of bedrooms and the number of bathrooms. Emiliano ha indicato 4 esperienze lavorative sul suo profilo. We know that they’ve done that work and they’ve done it well. We can simply query them by API and instantly showcase to the customer the availability that exists around them. Marco Zappacosta. Im Profil von Giulia Zappacosta sind 7 Jobs angegeben. Steve Dean | 2016-02-25T18:30:00+00:00. The way we think about it is that there are two core pieces to giving you peace of mind as a customer. View Dimitris Papadimitriou’s profile on LinkedIn, the world’s largest professional community. With competitors like Amazon entering the gig economy, Thumbtack has had to differentiate itself in terms of the unique matchmaking value it can provide. Becky has 4 jobs listed on their profile. Summary: Marco Zappacosta is 33 years old and was born on 01/01/1987. Instant Book is the latest step in that journey," said Marco Zappacosta, co-founder and CEO of Thumbtack. Dimitris has 2 jobs listed on their profile. I, as a customer, have no idea. Nikhil has 1 job listed on their profile. If we see that they are engaging with a certain type of job more or less often, that will factor back in. If you think about what reduces friction, it’s by having structured answers to structured questions such that you can instantly reveal to your customers the right set of pros, and they don’t have to call each and every name on that list to ask them the same question over and over. Michelle ay mayroong 3 mga trabaho na nakalista sa kanilang profile. But that is only one piece of it. Marco Zappacosta: Sure. The way to think about it is that this has been a historically hyper-fragmented industry and been very hard to assess who’s available, who’s qualified, and how much they’re going to charge, because there was effectively no common platform on which these folks were operating. Makita ang kompletong profile sa LinkedIn at matuklasan Michelle ang mga koneksyon at trabaho sa kaparehong mga kompanya. Otherwise, there would be this challenge for a new pro who may be great but not have any reputation to jump-start their engagement. So we know that you, as a moving company, have done 12 other jobs exactly like this and have gotten five stars for all of these jobs. View Tom Dillion’s profile on LinkedIn, the world’s largest professional community. As you just said, I’m not in the market for plumbing services a lot or for building whatever it is that I need to be built in my house. Siggelkow: In order to make this work, we need information from the customers about what they want, and I think you’ve invested quite a bit in thinking about the right questions to ask. How do you get the data on the other side? The one wrinkle there is we let pros gather a maximum of 10 testimonials to help them get started. We are building that [platform]. Share on Twitter Share on Facebook Share on LinkedIn Share on Pinterest Share via Email. Atherton, CA, is where Marco Zappacosta lives today. How do you help the customer overcome this big pain point, the reputation of the people on the other side? There are 8 professionals named "Marco Zappacosta", who use LinkedIn … See the complete profile on LinkedIn and discover Becky’s connections and jobs at similar companies. That is a hard constraint and those they express explicitly. Thumbtack has been Marco Zappacosta’s entire post-college career, ever since he and his co-founders first tried to answer the question of why it’s so difficult to hire a plumber. Siggelkow: How did you develop that structure in which to ask the customers the right questions so that the pros can actually know that it is a good fit, or your algorithm can know that it is a good fit? We are building a place where pros can express their interests, their capabilities, their availability, and their price, such that they don’t have to be queried over the phone or via text message. At Thumbtack, Marco Zappacosta has 3 colleagues who can be contacted including Jonathan Swanson (Chairman of the Board), Lily Sarafan (Director)… Industry Colleagues In the Internet industry, Marco Zappacosta has 4,391 colleagues in 450 companies located in 36 countries. This is where, through machine learning and the data we see, we’re able to tune the system to not simply be a reflection of their stated preferences but of their revealed preferences. Listen to more episodes here. This is something that we take on as a platform and ensure that every pro who comes through meets our standards. Simone ha indicato 7 esperienze lavorative sul suo profilo. That’s one half of the equation, getting the information from the customer so we can have an idea about how a good profile would look on the other side. Are they selecting the match, or is your algorithm selecting it? The pro tells us what they’re willing to do, and then the system ideally helps make for the best match, knowing what the customer is looking for and knowing what the pro is best suited to do. In about 70% of cases, we’re showing you a price up front, an estimate, based on the specific job criteria you have. ... LinkedIn CEO Jeff Weiner on what LinkedIn tells us about how we can better match supply and demand in key skills. Past Speakers. Jonalyn ay mayroong 5 mga trabaho na nakalista sa kanilang profile. Share to Linkedin; It took some time ... After first meeting the San Francisco-based startup's cofounders Marco Zappacosta and Jonathan Swanson ... "This is the dream- … That covers everything you need for your home, from home maintenance to home improvement, as well as things for big events like a wedding or a birthday party. Tom has 1 job listed on their profile. CEO and Co-founder Marco Zappacosta launched Thumbtack after graduating college. It’s simply been an industry that has never had this sort of digitization happen to enable this experience. This second part is where the community ratings come in. Fabio has 3 jobs listed on their profile. View Nikhil Ghallyan’s profile on LinkedIn, the world’s largest professional community. “That systematization, categorization, and ontology does not exist in the service world, so we had to create it.” – Marco Zappacosta. Marco Zappacosta, Thumbtack CEO and co-founder, joins 'Squawk on the Street' to discuss the company's recent acquisition and the state of the gig economy. See the complete profile on LinkedIn and discover Nikhil’s connections and jobs at similar companies. That systematization, categorization, and ontology does not exist in the service world, so we had to create it because it’s through that structure that you enable matchmaking to happen more efficiently. Zappacosta co-wrote a tune called “Overload” with Marco Luchiani which the producers loved and the song was featured in the movie soundtrack which became not only a hit movie, but one of the biggest selling movie soundtracks up until that time. Marco started Thumbtack after graduating from Columbia University, where he majored in political science (after failing the last class of his neuroscience and behavior major). Tingnan ang profile ni Jonalyn Paquibot sa LinkedIn, ang pinakamalaking komunidad ng propesyunal sa buong mundo. How premium or value-conscious are they? — Marco Zappacosta, Thumbtack The small scale of a startup makes it such that its data points are almost insignificant compared to dominating market players. With almost ~500 different services to choose from, you’ll find pretty much anyone you’re looking to hire. Do they ever match people in regards to romantic relationships? In this episode of Mastering Innovation on SiriusXM Channel 132, Business Radio Powered by The Wharton School, Marco Zappacosta, co-founder and CEO of Thumbtack, explains how the company is using digitization and machine learning to standardize service requests and take the guesswork out of hiring the right provider for a job. Siggelkow: Yeah. Siggelkow: One key problem in this market is reputation, right? Zappacosta: Trust is one of the key factors when customers make these hiring decisions. Ultimately, that is a reflection of the quality of service that this pro is delivering to our community of customers.

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